We want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your order, we offer a 30-day money-back guarantee.
To be eligible for a refund, you must contact us within 30 days of receiving your order by sending an email to email@example.com.
In your email, please include your order number and a detailed explanation of the reason for your request. Once we receive your email, we will review your request and get back to you within 3-5 business days.
If your refund request is approved, we will process your refund and the original purchase amount will be credited back to your original payment method.
Please note that shipping and handling fees are non-refundable. Also, if the item(s) in question have been used or damaged, a refund may not be approved.
We appreciate your business and will do our best to make sure you are satisfied with your purchase. If you have any questions about our refund policy, please contact us at firstname.lastname@example.org.